Republic of Ireland/Northern Ireland.
Orders placed before 3pm are dispatched the same day, but if it’s after 3pm, we can get your parcel sent out the next working day. Delivery is usually next day but not guaranteed. Delivery is €4.50. (Delivery may take longer under the current circumstances)
Zone Clothing are happy to refund all items within 14 days from your order date excluding delivery charge, in accordance with the distance selling regulations. Items must be returned with all original tags still attached and in original packaging. We do not accept returned items that have been soiled, damaged or smell of smoke or any other odour. You will need to arrange collection or pay delivery costs to get it returned to you.
A refund will only be guaranteed if the item is returned within the time frames stated above, starting from the date on your delivery note. Any items received after this date can be sent back to the original delivery address but at your own cost.
Please indicate on your delivery note the reason for returning the item. You must return your delivery note with your item so we can trace your order and issue your refund.
Intentionally damaged items or items damaged through wear will not be treated as faulty.
You should return items to Unit 24, Letterkenny Shopping Centre, Letterkenny, County Donegal, Ireland.
** Refunds for returned items will exclude shipping costs if order value goes below €50 when an item is returned. FREE shipping over €50 only applies to an order over that value including after a return.
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TALK TO US
Have a question? Just give us a call. Contact our store - Unit 24, Letterkenny Shopping Centre, Letterkenny County Donegal, Ireland. You can call us on (074) 9176601 during our opening hours or just message our social media!